I was in that room about 2 minutes when yet another medical person (a man this time) came in to talk with me about the test & what the results could show. Maybe expanding the online information pages to collect history, medications, etc, would help expedite the process more! After the med tech finally got my Covid test done, she ushered me into yet another room (now 2 rooms that would have to be sanitized after I'd left them -IF they indeed are!?!) to sit and wait for my result. I understand the need for getting medical info from a patient and answered all of the med techs questions, but feel I could have answered all of them online (as I have for other doctors I must see also) and saved at least 10 minutes time. As I had an important legal phone call that I was required to be at home by 10:30AM for this morning, I was now getting very stressed for getting the test done & leaving so I could get home for this required phone call. That happened about 5 minutes later, so I was thankful for that. I wasn't seen for another 45 minutes after my appointment time!! When I was messaged to come into the waiting room, I was again asked to have a seat until my name was called. In most offices, if you have an appointment time scheduled, you are called or seen very close to that time. I had booked this 9am appointment to get a rapid Covid test (due to my grandchildren having contracted it while I was visiting them in another state the previous week).
GREEN CLINICS LABORATORY PLUS
I went in to the waiting room about 7 minutes after 9AM to check & after speaking with the clerk, was told to wait in my car & that the wait time could be an hour PLUS to be seen (mainly due to other walk-ins that had been there when the doors opened at 8AM & didn't have appointments!). I didn't know whether to go in to the waiting room or actually wait in the car (though my text had said I should wait in the car, I didn't know if that meant until my appointment time of 9am or when I could actually be seen!). This week I got to witness the great care myself, and I was not disapointed! + MoreĮverything was ok, except for the fact of my having a 9am confirmed appointment (for which I was asked to be there 10 minutes early - so at 8:50AM, which I was!). I have always referred family and friends to this Urgent Care since I met Dan, and saw his passion regarding his extremely well run front end staff and clinical team.
GREEN CLINICS LABORATORY HOW TO
She explained timing of pcr test results, and how to retrieve them thru Lab Corp online. She explained process and allowed time for any other questions.(first time for all of us!).
She was patient, answering all of our questions cheerfully. Immaculate! Very large waiting area allowed seating to be properly spaced, and then some! Aliki Galandos took our info from car, called us to come in, and brought us back to complete testing. Inside was decorated in relaxing neutral colors with a modern feel. Outside of building looked clean and neat. I arrived 20 mins early, and did not have a long wait time. I liked how I was informed via text, and could check my wait time. I was able to fill out insurance from my phone easily.
Erica was compassionate to my needs, registering us from her end. I wanted to make sure that all 3 of us were tested in 10 min time frames consecutively. I was stressed with the idea that my hubby had been exposed to the virus, and myself and my mother in law also had to be tested. She assisted me with online registration. I called and spoke to Clinical staff member Erica. Wed, I had alittle difficulty registering my hubby. The lovely female staff member instructed me that if I fo online to register the day before (8am is when schedule is set up for next day) that I should be able to get 3 appts in together, without trouble. I got to witness that when I set up and had a COVID test. He has always dine amazing work with overall operation. I have know Dan Murtha thru business networking, many years.
0 kommentar(er)
